Privacy, Data Protection and Cookies
Ledbury and District Society Trust Ltd is committed to safeguarding the privacy of its visitors. This privacy policy explains what happens to any personal data that you provide, or that we collect from you, whilst you visit our site.
For the purpose of the Data Protection Act 1998, the data controller is…
Christine Tustin (Company Secretary),
Ledbury and District Society Trust Ltd,
Burgage Hall, Church Lane,
Ledbury, Herefordshire, HR8 1DW.
Information we collect
In running our website we may collect and process the following data about you:
- Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
- Information provided voluntarily by you. For example, when you send a booking enquiry.
- Information that you provide when you email us.
Cookies
We are aware of and try to be compliant with EU PECR legislation.
This site uses cookies. Some cookies are necessary, some optional. They make some site elements, like forms and such, work properly. And Google Analytics, to monitor web traffic. Below you can adjust cookie settings…
GDPR
We strive to be compliant with these requirements of GDPR 2018…
- Breach notification. Under the GDPR, we must inform our users within 72 hours if any breach occurs that might compromise their data.
- Right of access. Users have a right to access the information we have about them. We may charge a fee of £10.
- Right to be forgotten. Users have the right to ask us to delete their accounts and all personal information we have.
- Right to portability. Users will be able to request that we forward their records to other ‘controllers’ or services if need be.
- Note. We will need to confirm the identity of the user prior to complying with above three points.
- Privacy by design. This site runs through WordPress, and this has GDPR compliance built into the setup. And is continuously updated. We assure you that our systems are as secure as we know how. And we are continually monitoring, and seeking to improve, our security setup. We may be held liable for data breaches if our system isn’t secure by design. In other words, we can be held responsible for failing to take precautions to protect user information.
Use of information
We use the information that we collect from you to provide services to you. In addition to this we may use the information for one or more of the following purposes: To provide information to you that you request from us relating to our services, i.e. sending you a reply when you contact us. To provide information to you relating to offers and events. But such additional information will only be provided where you have explicitly consented, say by online sign-up, to an email newsletter. We comply with UK spam laws as detailed in the Privacy and Electronic Communications Regulations 2003. Newsletters, mailing lists and their maintenance are administered using a secure third-party organisation, Mailchimp. We will never allow selected third parties to use your data.
Storing personal data
In operating our website it is sometimes necessary to transfer data that we collect from you to secure locations outside of the EU for processing and storing. This particularly applies to forms. By providing your personal data to us, you agree to this transfer, storing or processing. We do our utmost to ensure your data is treated stored securely. Sending such information is at your risk, though we believe this to be minimal.
Disclosing your information
We will not disclose your personal information to any other party except in the circumstances below: In the event that we sell all or part of our business. Where we are legally required by law to disclose your personal information. To further fraud protection and reduce the risk of fraud.
Third party links
On occasion we do include links to third parties on this website. Where we provide a link it does not mean that we endorse that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.
Social media platforms
Communication and actions taken through external social media platforms (like say, Facebook) that this website and its owners participate in, are subject to the terms, conditions and privacy policies held by each social media platform. This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion. And note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Access to information
In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a small fee to cover costs incurred by us in providing you with the information.
Questions or comments?
Please contact us and we will respond as soon as possible.
Resources and more information
GDPR information www.eugdpr.org
Data Protection Act 1998Â www.legislation.gov.uk/ukpga/1998/29/contents
Privacy and Electronic Communications Regulations 2003 – guide www.ico.org.uk/for_organisations/privacy_and_electronic_communications/the_guide
Twitter privacy policy www.twitter.com/privacy
Facebook privacy policy www.facebook.com/about/privacy
Google privacy policy www.google.com/policies/privacy
Mailchimp privacy policy www.mailchimp.com/legal/privacy
BURGAGE HALL – TERMS AND CONDITIONS
- A deposit may be required on booking, which may be partially or fully forfeit if there is any damage to the contents or premises or surrounding areas or the Hall is left in a dirty or untidy condition. The committee reserves the right to charge in full for the repair of any such damage and for cleaning costs whether or not a deposit has been required.
- Hire charges must be paid in full prior to the event. Payment must be made at least 7 days prior to the event (or on booking if booking is less than seven days before the event) unless otherwise arranged in advance.
- A period (to be arranged with the Booking Secretary) for the hirer to set up before and clear up after the event must be included in the booking time and the hire charge paid for this time.
- Where a booking is cancelled at short notice, the committee reserves the right to charge in part or in full if the hall is not rebooked. The definition of short notice shall be at the discretion of the committee who shall take account of the reasons for the cancellation.
- The hall does not have a license to sell alcohol. If alcohol is to be sold the hirer must obtain their own temporary license.
- The hall has occupier’s liability and third party liability insurance but the hirer is responsible for ensuring they have their own insurance for their property and for any activities specific to them carried out in the hall. A copy of the insurance policy for such specific activities must be produced on request.
- No more than 140 persons shall be allowed on the premises, and this number shall include all organisers, committee members, stewards, staff, entertainers and guests etc.
- The Committee reserves the right to refuse any bookings or to vary any conditions, whether express or implied, at its discretion.
- There shall be NO SMOKING anywhere on the premises, this includes e–cigarettes.
- Two stewards are to be appointed for all events and they must ensure that all Terms and Conditions of Hire and Health and Safety Instructions are strictly followed.
- If the hall is to be used for an activity which may involve children or vulnerable adults it is the responsibility of the hirer to ensure best practice in relation to such individuals including suitable supervision arrangements and compliance with all statutory requirements.
- The volume of music or other activities creating noise shall be kept at a low level to avoid disturbance to neighbours (this normally means it should not be possible to hear it outside the hall). It must be reduced on request by a committee member. It is unlikely amplified music or brought in PA systems will be allowed.
- All events shall cease by 22:00, with all users out of the premises by 22:30.
- The premises shall be left in a clean and tidy condition and all chairs and tables returned as found. For health and safety reasons please ensure that chairs are not over stacked. All rubbish is to be removed from the premises and taken away by the hirer. ANY rubbish left inside or outside the Hall without prior arrangement will incur a £10 fee which may be deducted from any deposit paid. The hall and kitchen must be left in the same condition as at the start of the hire.
- On leaving the premises, all lights must be switched off and all outside doors firmly closed and locked. The keys must be returned to the letter box or key safe.
Please enter and leave the premises as quietly as possible, particularly when leaving late at night. The committee very much hopes that you enjoy hiring the hall and will book again. If you have any suggestions or complaints, please CONTACT US.
Trying out the donation process using Stripe. Minimum £2 for testing, should be min. £10 when live to avoid card testing.